Computer help today from a local Missouri IT professional.
No surprise bill.
BrainRoad was founded by Bryan Leasure, a Missouri IT professional with 30 years of experience. You get local help, not a call center. Most problems are fixed the same day over a secure remote session while you watch your own screen.
Remote help anywhere in Missouri. Drop-off repairs in Columbia.
Flat prices.
$99 remote · $149 drop-off
You approve the work before it begins. Diagnosis is free.
See every priceIf it isn’t fixed, you don’t pay.
No hourly meter. No charge just to hear what went wrong. The price and your choices stay in the open.
Three simple steps. Most problems fixed in one session.
Tell us what’s going wrong
Call or book online. “It’s slow,” “the printer won’t print,” or “I clicked something bad” is enough.
Approve the price before we start
Diagnosis is free. We explain the problem and give you one flat price: $99 remote or $149 drop-off. You decide.
Watch it get fixed
Most problems are fixed in one secure remote session while you watch. Hardware repairs usually take one to two days. If we don’t fix the problem, you don’t pay.
What you can expect.
The price and the rules are clear before paid work begins. These promises apply to every BrainRoad job.
- Diagnosis is free.
- We explain what’s wrong, what your options are, and whether it is worth fixing before paid work begins.
- You approve one flat price.
- No hourly meter and no surprise bill. Work starts only after you say yes.
- Your files stay yours.
- Nothing is erased, copied, or moved without your permission.
- Parts are billed at cost.
- You pay what we paid, and you get the receipt.
What we fix
See all services- Slow computer tune-upMake a sluggish computer feel usable again.
- Virus & scam cleanupRemove unwanted software and secure the machine.
- Wi-Fi, printer & email fixesSolve the everyday problems that stop the day.
- New computer setup & data transferMove files and settings without the guesswork.
- What computer should I buy?Get a plain recommendation from someone who sells no computers.
- Data recoveryFind out what can be recovered before committing to the work.
- Hardware repair & upgradesDrop off work that needs parts or hands-on repair.
“My computer is old, I probably need to buy a new one.”
Maybe. Let’s make sure before you spend the money.
Many well-maintained computers last six to nine years, often more. An “old and slow” machine may feel years younger after one $99 tune-up, with files, programs, and settings left where they are.
Nobody here sells computers. If yours truly is at the end of the road, you will hear that straight, with free help choosing a replacement.
Get a free keep-or-replace answer- Many well-maintained computers last six to nine years
- One $99 tune-up versus the cost of a new machine
- Your files, photos, and programs stay where they are
- If it is truly done, you will hear what to buy. The advice is free.
Remote help should make you feel more in control.
Scammers call you out of nowhere. BrainRoad works the other way around: you call us, open the support app from our connection page, and approve the incoming connection. You watch every click while we talk and can disconnect at any time.
- Who calls?
- You call BrainRoad. We do not cold-call you.
- Who watches?
- You watch every click on your own screen.
- Who ends it?
- You end the session with one click, at any time.
- What does it cost?
- $99 flat anywhere in Missouri.
Own a business?
BrainRoad also provides local IT, backups, security, QuickBooks help, and practical AI implementation for Missouri businesses. We start with the business problem, then choose and implement the tool that fits, even when it is not BrainRoad. Residential computer help stays separate and simple.
See business IT & AI implementationStart with a straight answer.
Call or book a time. We’ll explain what’s likely wrong, whether it’s worth fixing, and the price before any paid work begins. If we don’t fix the problem, you don’t pay.