Every job gets a ticket like this one — the price filled in and approved by you before any work begins. No hourly meter, no surprise line items.
- Diagnosis
- Free
- Remote fix
- $99
- Drop-off repair
- $149
- Problem
- “It’s slow and the fan won’t stop running.”
- Diagnosis
- Free — 10-minute call or quick remote look
- The fix
- Remote session, you watching your screen$99
- Parts
- At cost, receipt attached — labor is the only markup
- Not fixed?
- Then you don’t pay$0
Most problems are the $99 remote fix shown on the ticket. Call, describe it in your own words, and the ticket gets filled in while you're on the phone.
Hardware, upgrades, anything a screen share can’t reach. Back in 1–2 days.
Schedule a drop-offA tech who already knows you and your machine — quick fixes anytime you call, one annual tune-up per computer, 20% off repairs.
Call (573) 268-4139Website, hosting, Google Business Profile, review system, and unlimited small changes for your business — one flat rate, no setup fee, cancel any month.
See what the website plan coversTen minutes. What’s wrong, what it costs, whether it’s worth fixing.
Call (573) 268-4139
- Fixed or it's free.
- If your problem doesn't get solved, you don't pay. Ever.
- 30-day comeback guarantee.
- If the same problem comes back within 30 days, you get it fixed again at no charge.
- You'll hear it when it's not worth fixing.
- A computer should last six to nine years, and most "old and slow" machines just need a tune-up — especially at today's new-computer prices — but if a repair really would cost more than yours is worth, you get the straight answer and honest help picking a replacement. Nobody here sells hardware, so nothing biases the advice.
›The fine print, in plain English — read it if you like
- What counts as "one problem"?
- One root cause, however many symptoms it has — if the same infection broke your email and your printer, that's one flat rate. If we find a second, unrelated problem, you get a separate quote and decide before we touch it.
- What does "same day" mean?
- Most software problems are fixed in one remote session the day you call, during business hours. Hardware repairs run 1–2 days from drop-off. If yours will take longer, you'll hear that up front, not after.
- More than one computer?
- Flat rate applies per machine. The diagnosis is still free on all of them.
- Does "fixed or it's free" cover data recovery?
- Yes. If we can't get your files back, you pay nothing for the attempt. (If a drive needs a specialist clean-room lab, we'll say so before any money changes hands.)
Call with the problem, get the flat rate before we start, and pay only if it gets fixed.