Free for anyone in Missouri
A popup. A phone call. An email out of nowhere…
Maybe it says your computer has a virus — phone number and all. Maybe it's a call about "a problem with your computer," or an invoice for something you never bought. You're not being paranoid — these are aimed at you every week, and you don't have to figure them out alone. Read it to us and you'll have a straight answer in about five minutes.
Free means free — no obligation. If you get voicemail, you'll hear back the same business day. That's a promise.
Don't argue with them, don't explain, don't wait to be polite. Three steps, in order:
Hang up.
You don't owe anyone on that call an explanation. If it's a popup, don't click anything on it — not even the X.
Turn the computer off.
Hold the power button until the screen goes dark. That won't hurt the computer — and once it's off, they can't touch it.
Call us when you're ready — even if that's tomorrow.
Nothing bad happens while it's off. If you get voicemail, leave a message and keep it off — you've already won. You'll hear back the same business day.
Call and read us the popup, the virus warning, the email, or the text — or just tell the story of the phone call. No screenshots to send, nothing to figure out first. About five minutes later you'll have one of three answers:
It's a scam.
You hang up knowing for sure — plus what to delete, what to block, and whether your computer needs a second look. Most of the time it doesn't. If it came as a virus warning, odds are there was never a virus at all — the warning itself was the trick.
It's real.
More things are real than you'd think — some renewal emails, some fraud alerts. If it's real, you'll know exactly what to do next and what it costs if anything needs doing. Usually: nothing.
Can't be sure? Then it's a no.
When we can't be certain, the verdict is "treat it as a scam." You'll never hear "it's probably fine" from us — that's a promise, in writing.
- They called you first about your computer.
- Nobody legitimate does that — not Microsoft, not Apple, not us. Your bank really does call sometimes, but about your money, never your computer. If a caller brings up your computer, hang up and call the number on the back of your bank card.
- There's a countdown.
- "Your account closes in 30 minutes." Real problems don't expire. Urgency is the scammer's only tool — take it away and the whole thing falls apart. That's why "call us tomorrow" is safe advice.
- They want gift cards.
- No real company asks you to pay with gift cards, wire transfers, or Bitcoin. Not Microsoft, not the IRS, not your utility company. Ever.
These people run scams for a living, and they're good at it. Smart people get caught every single week — there's no shame in it, and you won't hear a lecture from us. What you'll hear is a plan.
If they got into your computer, the post-scam lockdown is $99 flat — fixed or it's free:
- The passwords that matter — email, bank — locked down first
- The machine swept, and anything they left behind removed
- A plain-English script for the call to your bank
- You'll know exactly what was at risk — and what wasn't
The straight truth about money that's already gone
Almost nobody gets it back — not us, not the police, not a "recovery service." Anyone who calls promising to recover your money for a fee is running the second scam.
What actually helps: call your bank's fraud line fast — the number on the back of your card — and report it at reportfraud.ftc.gov. We'll walk you through both on the same free call.
The "you have a virus" popup
A scary full-screen warning — sirens, "Windows Defender" or "McAfee," a number to call. Real virus warnings never include a phone number. Not once, not ever.
The call about your computer
"We've detected a problem with your machine." Microsoft isn't watching your computer, and nobody legitimate calls first. This one is a scam every single time.
The renewal invoice
An email says Geek Squad, Norton, or McAfee is about to charge you $499 — call this number to cancel. The charge isn't real; the phone call is where the scam starts. Check your actual bank statement instead.
The grandkid emergency
A panicked voice that sounds exactly like family needs money fast — and asks you to keep it quiet. AI can copy a voice from a few seconds of video now. Hang up and call that person's real number.
The "safe account" call
Someone from your "bank's fraud department" says to move your money somewhere safe — and sometimes wants into your computer to help. Your bank will never ask you to move money. Hang up and call the number on your card.
Got one that isn't on this list? That's exactly what the free check is for.Call (573) 268-4139
- Is the scam check really free?
- Yes — free for anyone in Missouri, no obligation, first call or fifth. Finding out whether something is a scam shouldn't cost money. If your computer ever needs real work, you'll already know who we are — that's the whole business model.
- I think my computer has a virus — is this the right call?
- Yes — start here, and it's free. Most "virus warnings" are fake: the computer was never infected, and the warning itself was the scam. On the call you'll find out whether yours is fake — and whether the machine needs a real look. If something did get in, the cleanup is $99 flat — fixed or it's free.
- How do I know BrainRoad isn't a scam?
- Fair question — that instinct is exactly right. BrainRoad LLC is a registered Missouri company with a published Columbia address, a local phone number, and a real person you can meet. And we never call you first — if someone claiming to be us calls out of nowhere, it isn't us.
- Can you get stolen money back?
- Almost never — and honestly, neither can anyone else. Anyone who calls promising to recover scam losses for a fee is running the second scam. What actually helps: call your bank's fraud line fast, and report it at reportfraud.ftc.gov. We'll walk you through both on the same free call.
Read us the popup, the email, or the story — you'll get a straight answer in about five minutes, free. And if it turns out to be nothing? That's the best call of our day.
Before you trust anyone about your computer, call:
(573) 268-4139
A real Missouri technician. The answer is free.
- We will never call you first about your computer. Nobody legitimate does.
- Someone in your computer? Hang up. Turn it off. Off means safe.
- Gift cards are never payment. No real company asks for them.
brainroad.ai/scam-check
✂ cut here — one for your fridge, one for your folks
Before you trust anyone about your computer, call:
(573) 268-4139
A real Missouri technician. The answer is free.
- We will never call you first about your computer. Nobody legitimate does.
- Someone in your computer? Hang up. Turn it off. Off means safe.
- Gift cards are never payment. No real company asks for them.
brainroad.ai/scam-check