Your computer, fixed today by a real human.
No surprise bill.
BrainRoad is a real mid-Missouri technician, not a call center. Most problems are fixed the same day over a secure remote session while you watch your own screen.
All of Missouri online · drop-off repairs in Columbia
Flat prices.
$99 remote · $149 drop-off
You approve the work before it begins. Diagnosis is free.
See every priceIf it isn’t fixed, you don’t pay.
No hourly meter. No charge just to hear what went wrong. The price and your choices stay in the open.
Three stops. Usually same-day.
Tell us what broke
Call or book online. Describe the problem in your own words — “it’s slow,” “the printer won’t print,” or “I clicked something bad.” That’s plenty.
Watch the fix happen
Most problems are fixed the same day in one secure screen-share session. Hardware problems can be dropped at the Columbia office and are typically ready in 1–2 days.
Pay one agreed price
$99 for a remote fix or $149 for a drop-off repair. Diagnosis is free. If the problem is not fixed, you do not pay.
The fair deal, in writing.
If a repair shop has burned you before, caution is sensible. These rules apply to every BrainRoad job.
- Diagnosis is free.
- You pay when something gets fixed, not for finding out what broke.
- You approve the price first.
- One flat rate is agreed before work begins. The meter never runs.
- Your files stay yours.
- Nothing is wiped, copied, or “cleaned up” without your say-so.
- Parts stay transparent.
- Hardware is billed at cost with the receipt attached.
What we fix
See all services- Slow computer tune-upMake a sluggish computer feel usable again.
- Virus & scam cleanupRemove unwanted software and secure the machine.
- Wi-Fi, printer & email fixesSolve the everyday problems that stop the day.
- New computer setup & data transferMove files and settings without the guesswork.
- What computer should I buy?Get a plain recommendation from someone who sells no computers.
- Data recoveryFind out what can be recovered before committing to the work.
- Hardware repair & upgradesDrop off work that needs parts or hands-on repair.
“It’s probably just old.” Probably not.
A computer should last six to nine years, often more. Many “old and slow” machines feel years younger after one $99 tune-up, with files, programs, and settings left where they are.
Nobody here sells computers. If yours truly is at the end of the road, you will hear that straight, with free help choosing a replacement.
Get a free keep-or-replace answer- A computer should last 6–9 years with basic care
- One $99 tune-up versus the cost of a new machine
- Your files, photos, and programs stay where they are
- If it is truly done, you will hear what to buy — free
Remote help should make you feel more in control.
Scammers call you out of nowhere. BrainRoad works the other way around: you call us, a session starts only with a code from your screen, and you watch every click while we talk. End the session and access ends with it.
- Who calls?
- You call BrainRoad. We do not cold-call you.
- Who watches?
- You watch every click on your own screen.
- Who ends it?
- You end the session with one click, at any time.
- What does it cost?
- $99 flat anywhere in Missouri.
Own a business?
BrainRoad also provides local IT, backups, security, QuickBooks help, and practical AI support for Missouri businesses. Residential computer help stays separate and simple.
See business IT & AI supportYou’ve put up with it long enough.
Ten free minutes on the phone and you’ll know what is wrong and what it costs. If we fix it, it is one flat rate. If we can’t, you pay nothing.